Privacy Policy

Last Updated: July 9, 2026

1. Introduction

Welcome to AMBRÉ (“AMBRÉ”, “we”, “our”, or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, interact with our services, or communicate with us.

This Privacy Policy applies to customers worldwide, including visitors from regions covered by applicable privacy laws such as the European Union (GDPR) and California (CCPA/CPRA).

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you provide directly to us, including:

Account & Order Information

Full name
Email address
Phone number
Billing address
Shipping address
Order details
Purchase history
Customer service communications

Payment Information

Payment information is processed securely by third-party payment providers.

AMBRÉ does not store complete credit card numbers or payment credentials.

Marketing Information

If you choose to subscribe to our marketing communications, we may collect:

Email address
Marketing preferences
Interaction with promotional emails

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website activity
Pages viewed
Products viewed
Time spent on our website
Referral sources

This information helps us improve website performance and customer experience.

3. How We Use Your Information

We use your personal information for the following purposes:

Order Processing

Process and fulfill your purchases
Arrange shipping and delivery
Provide order updates
Manage returns and refunds

Customer Support

Respond to inquiries
Resolve issues
Provide assistance with your orders

Website Improvement

Analyze customer behavior
Improve website functionality
Enhance user experience

Marketing & Advertising

With your consent or where legally permitted, we may use your information to:

Send promotional emails
Recommend products
Display personalized advertisements
Measure advertising effectiveness

This may include the use of services such as:

Google Ads
Google Analytics
Meta Ads
TikTok Ads
Email marketing platforms

4. Cookies and Tracking Technologies

AMBRÉ uses cookies and similar technologies to improve your browsing experience.

Cookies may be used for:

Website functionality
Remembering preferences
Analytics
Advertising measurement
Personalized marketing

Third-party services may place cookies on your device, including:

Google Analytics
Google Ads
Meta Pixel
TikTok Pixel
Other marketing and analytics providers

You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

5. How We Share Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

Fulfillment & Shipping Partners

To process and deliver your order, we may share:

Name
Shipping address
Contact details
Order information

with logistics providers, warehouses, and fulfillment partners.

Payment Providers

Payment information is processed through secure third-party payment providers.

Technology Providers

We may use service providers for:

Website hosting
Analytics
Marketing
Customer communication
Fraud prevention

These providers only access information necessary to perform their services.

6. International Data Transfers

As AMBRÉ operates internationally, your information may be processed in countries outside your country of residence.

For example, your order information may be processed by fulfillment partners or service providers located in different regions.

We take reasonable measures to ensure your information remains protected.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of processing
Withdraw marketing consent
Request information about how your data is used

To exercise your rights, please contact us.

We may require verification of your identity before processing requests.

8. GDPR Rights (European Customers)

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including:

The right to access your personal data
The right to correction
The right to erasure
The right to data portability
The right to object to processing
The right to withdraw consent

You may also lodge a complaint with your local data protection authority.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

Know what personal information we collect
Request deletion of personal information
Request correction of inaccurate information
Opt out of the sale or sharing of personal information
Limit certain uses of sensitive personal information

AMBRÉ does not sell personal information.

To submit a privacy request, please contact us.

10. Data Security

We use reasonable technical and organizational measures to protect your personal information.

However, no online transmission or electronic storage method can be guaranteed to be 100% secure.

11. Data Retention

We retain personal information only for as long as necessary to:

Complete transactions
Provide customer support
Maintain business records
Comply with legal obligations
Resolve disputes

When information is no longer required, it will be securely deleted or anonymized.

12. Children’s Privacy

AMBRÉ does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information, please contact us and we will take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites or services.

AMBRÉ is not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

15. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us through our official website.

AMBRÉ
Customer Support Team