Shipping Policy

Shipping Policy

Last Updated: July 9, 2026

At AMBRÉ, we work with trusted global fulfillment partners to deliver your orders efficiently and safely.

1. Order Processing Time

Orders are typically processed within:

1–5 business days

after payment confirmation.

During peak seasons, promotions, or holidays, processing times may be extended.

You will receive an order confirmation once your purchase has been successfully processed.


2. Shipping Time Estimates

Estimated delivery times:

Standard Shipping

7–25 business days

depending on destination and carrier availability.

Express Shipping

3–10 business days

where available.

Please note that delivery times are estimates and are not guaranteed.


3. Global Fulfillment

To provide competitive pricing and efficient delivery, AMBRÉ works with international fulfillment partners.

Depending on product availability and destination, your order may be shipped from different fulfillment centers.

This allows us to provide better product availability and delivery options worldwide.


4. Tracking Information

Once your order has been shipped, tracking information will be provided via email.

Please allow several days for tracking information to become active after shipment.


5. Customs, Duties & Import Fees

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

Any additional charges imposed by customs authorities are the responsibility of the customer unless otherwise stated.


6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If incorrect information is provided and the package cannot be delivered, additional shipping costs may apply for resending.


7. Lost or Delayed Packages

AMBRÉ is not responsible for delays caused by:

  • Customs clearance

  • Weather conditions

  • Carrier disruptions

  • Incorrect customer information

  • Events outside our control

If your order has not arrived within the expected timeframe, please contact our support team and we will assist you.


8. Contact Us

For shipping questions or order assistance, please contact our customer support team through our website.